Responsible for the warehousing and transportation functions within Foster Farms, this department works closely with product management and customer service to flawlessly execute and deliver Foster Farms products complete and on time.
Customer Service
Our customer service department is the most frequent contact between Foster Farms and the customer. Customer Service personnel accept and process customer orders and work with all other areas of the Supply Chain to ensure customers receive Foster Farms product in a timely manner. Customer Service receives orders via EDI, phone or fax, inputs and monitors these orders in SAP and communicates with the customers, brokers or Sales when issues arise. The Customer Service Department is a primary source of communication between Foster Farms and the customer and helps maintain an unbreakable link for service and commitment.
Product Control Chicken
Manage the live bird supply to ensure customer order fill, while managing frozen, inventories. Matching the forecast demand and actual orders to the meat supply and making the necessary adjustments to the daily and weekly production plans. Run plant capacity analysis for all plants based on forecasted sales volumes. Create Purchasing plans for raw materials and copacking production plans.
Scheduling-Chicken
Coordinate all facets of live production to meet weekly marketing request. Manage and report on inventory of breeders, egg production and live birds at all times, showing changes and explaining variances. Projecting future performance based on past. Completing an annual plan to meet marketing needs.
Product Control-Turkey
Direct product control functions and information flow to meet customer service expectations. Coordinate with analyst to determine Supply/Demand balance. Provide analysis on product mix, availability, capacities, etc. Provide long term meat balancing and Fresh Season plan. Manage materials warehouse.
Coordinate delivery and distribution of materials to all Turkey and Deli production facilities. Maintain and monitor materials warehouses and inventory.
Scheduling-Turkey
Provide daily production schedule based on sales orders and/or long term plan.
Utilize SAP to ensure the plant runs the most efficient product mix possible, while ensuring customer service levels are met. Track, record, and, publish order fill numbers. Assist Product Controllers in managing distressed inventory and customer returns by monitoring inventory levels and aging reports.
Demand Planning
Forecast demand against supply based upon history as well as information received from sales. Approve ads based on availability by week. Prepare a 12 week planner for sales to determine the availability within each week by segment. Present to Executive Staff each week the past weeks' performance as well as the next 12 weeks out.
Commodity Sales
Develop a customer base to sell all commodity products. Commodity products are defined as freezebacks, distressed product and excess fresh product. Weekly availability and price lists are published by way of e-mail to over 300 customers. Sales are handled either by phone or through e-mail.
Career Opportunities
Commodity Sales Manger
A minimum of 5 years' experience in the industry with a strong background in sales
Must have the ability to work independently with strong telephone skills, excellent verbal and written communication skills
Excellent negotiation skills and a strong understanding of market conditions are required
Computer skills (Word, Excel and Outlook)
Sales Representative
A minimum of 2 years sales experience in the industry
Strong written and verbal skills and strong organizational skills
Must have strong telephone skills
Prepare weekly commodity availability list
Computer skills (Word, Excel and Outlook)
Inside Sales Representative:
Strong telephone skills as well as strong written and verbal skills
Must be able to organize the day's activities to satisfy customer needs
Prepare weekly hot sheets
Computer skills (Word, Excel and Outlook)
Senior Sales Analyst
Strong computer skills and must be able to work independently
Must have strong verbal and written skills and be able to meet tight deadlines
Also must have strong organizational skills
Experience within the industry would be helpful
Computer skills (Word, Excel, PowerPoint and Outlook)
Director of Logistics/Customer Service
BA/BS degree in Business, MBA preferred
10-15 years' logistics/transportation experience
Must have strong strategic planning and tactical skills and understand the total supply chain
Scheduling Manager
BS Degree in Business
5+ years' production management experience, understanding of scheduling or related experience
Advanced Excel skills and working knowledge of CICS and QMF
Ability to communicate effectively with a variety of internal and external personnel, and strong analytical, organizational, and planning skills
Scheduling Supervisor
BS Degree in Business or related field
Understanding of scheduling or related experience
Advanced Excel skills and working knowledge of CICS and QMF
Ability to communicate effectively with a variety of internal and external personnel, and strong analytical, organizational, and planning skills
Senior Scheduler
Must have the ability to work under pressure in a fast paced environment
Demonstrated knowledge of production, scheduling, and inventory control
Flexible and willing to cover/assist all positions
Strong interpersonal/math/computer skills including working knowledge of Excel/Outlook
Scheduler
Must have strong interpersonal and communication skills
Computer skills including a working knowledge of Excel and Outlook
Ability to work under pressure in a fast paced environment
Strong mathematical aptitude
High school diploma
Detail oriented
Product Control Manager
BS degree in Business
5+ years' production management experience
Ability to communicate effectively with a variety of internal and external personnel
Strong analytical, organizational, and planning skills
Materials Management Supervisor
BA/BS in business administration preferred, experience in a directly related field may be substituted
Functional understanding of electronic inventory systems (with SAP a plus)
Ability to understand and interpret materials usage in a large processing facility
Good communication and interpersonal skills
Senior Product Controller
BS degree or APICS certification preferred
3-5 years of sales, production planning, scheduling, or related experience
Ability to solve problems in a detailed, comprehensive manner
Advanced Excel skills and working knowledge of OP
Excellent communication skills (written/verbal)
Order Fulfillment Analyst
Strong computer skills and must be able to work independently
Must be well organized and be able to meet tight deadlines
Product Coordinator
BS Degree or APICS certification preferred
2-3 years' experience in sales, production planning, product lines and production flow from order entry through shipping
Strong PC skills (MS Office)
Jr. Product Controller
BS Degree or APICS certification preferred
1-2 years' of sales, production planning, optimization techniques
Computer literate
Poultry industry knowledge
Customer Service Manager
BA/BS degree in Business Administration or Business Management
Minimum of five years' customer service experience
Must have an understanding of Supply Chain flow from order entry through invoicing
Strong computer experience including SAP skills
Ability to communicate effectively internally and externally
Customer Service Supervisor
BS degree in Business Administration/Information Systems or 5+ years' experience in supervisory role with customer service background
Strong PC skills (MS Office)
Strong organizational skills
Customer Service Specialist
BS degree in Business preferred
3-5 years' experience in customer solutions/logistics/manufacturing/customer service environment
Excellent computer skills (MS Office)
Demonstrate problem solving/analytical skills
CRP Analyst
BS Degree in Business Administration or associated degree preferred
Strong statistical or analytical background
1-2 years in Poultry Industry or Customer Service environment
Manager of Driver Operations
BA/BS degree in Business or equivalent experience
5-10 years of fleet management experience
Strong management, interpersonal and communication skills
Fleet Maintenance Manager
BS in Mechanical Engineering preferred
5 to 10 years experience in fleet management
Must have excellent interpersonal skills
Strong mechanical and environmental knowledge
Dispatcher
Minimum of two years' supervisory experience and one year dispatch experience
Good knowledge of DMV and DOT regulations and equipment operations
Excellent interpersonal and communication skills
Technical Fleet Specialist
High school graduate, some college preferred
Certified training in maintenance and equipment specification
Excellent interpersonal skills
Foreperson
BS in related field is preferred
2 or more years of supervisory experience
Strong mechanical background
Shop Supervisor
Two or more years of supervisory experience
Previously demonstrated mechanical background
Academic and practical experience backed by leadership qualities
Thorough knowledge of the operations of the plant, hatchery, ranch, feedmill or other facility at which he/she works
Apply a general knowledge of environmental regulations to those operations
Transportation Assistant
High school diploma with some college preferable
3-5 years' experience in a logistics/transportation environment
Computer literate in the Windows environment (Word, Excel, PowerPoint) and Experienced with Crystal Reporting System
Knowledge of OP, RoadNet Routing System, Total Process Management (TPM) & XATA on board computer system-preferred
Transportation Systems Supervisor
BA/BS degree in business or related preferred
5-10 years' experience in unionized city delivery operations
Knowledge of Maintenance Operations
Experience with Routing Software and on-board computers
Strong analytical capability
Routing Supervisor
High school diploma, college degree preferred
2-3 years' experience within a logistical environment
Computer literate within the Windows environment with specialized knowledge of RoadNet preferred
Basic knowledge of delivery equipment
Working knowledge of computerized routing system
Prior supervisory experience and skills
Extensive knowledge of West Coast geography
Transportation Supervisor
High school diploma, college degree preferred
Prior Supervisory experience and minimum of 3 years experience in the transportation field
Logistics Coordinator
3-5 years of warehouse, distribution, or logistics experience, preferably in the food industry
Excellent interpersonal skills
Working knowledge or experience with warehouse management systems
NCDC Superintendent
Bachelors degree (preferred) or equivalent relevant experience
5-7 years of logistics experience
Excellent interpersonal skills
Working knowledge or experience with warehouse management systems
Supervisor
3-5 years of distribution experience
Strong interpersonal skills
Familiarity with warehouse management systems
Route Analyst
3-5 years' supervisory experience in Delivery/Warehouse; preferably in a food industry environment
Strong organizational and interpersonal skills in a union environment
Must have knowledge of the Roadnet Routing System
Logistics Scheduling Manager
College degree preferred
5-10 years' logistics experience
Strong computer background in spreadsheets, databases and logistics systems
Strong analytical and project management skills
Office Supervisor
College degree preferred
5 years' experience within a parts/service business
"Foster Farms is a great company. It promotes great family values, which make me feel like I'm surrounded by family. This company has a great history and I am proud to be a part of an even greater future."
